faq


WHY CHOOSE MOJO

Whether you're high-performance athlete, a stock market straddler or a weekend warrior, Mojo offers you a shrewd selection of premium form-fitting briefs, trunks and shorts. Mojo mixes innovative design and fabrication, an eye for detail and exceptional fitting, with a tasteful fashion element to appeal to an astute audience.

WHAT IS THE MOJO DIFFERENCE?

What sets Mojo apart from other brands is its dedication to directional styling. Each product range is built with purpose, focused on the performance and aesthetics of individual fabrics. Our product is Australian-made, merging technical innovation with flawless styling for the utmost in comfort and wearability.

WHAT ARE THE PAYMENT OPTIONS?

We accept credit cards backed by the major providers on our website: Visa, Mastercard and American Express. Unfortunately, we cannot accept some debit cards.

If you are having trouble checking out, please email us at customerservice@mojodownunder.com so we can help. Alternative payment through PayPal or over the phone may be available.

WHAT IF I NEED TO SPEAK TO SOMEONE?

Please email us at info@mojodownunder.com

We'd love to hear from you and will respond within 24 hours Monday-Friday (AEDST).

DO YOU SHIP INTERNATIONALLY?

Yes we ship internationally. Our preferred international supplier is DHL. DHL Partner with your local Postal Service to complete your delivery. Express services are available, we would be happy to arrange a quote for you with DHL, please email us at customerservice@mojodownunder.com

HOW LONG WILL IT TAKE TO RECIEVE MY ORDER?

Orders are packed within 48 hours of your order, Monday to Friday, with average delivery times listed below

Within Australia

3-7 Business days for standard shipping via Australia Post.
1-3 business days for Australia Post Express.

International

8-12 business days for standard shipping via DHL

WHAT IS YOUR RETURN POLICY

What if you change your mind, or you have selected the wrong size, or the item is faulty? Our returns policy is very simple! Mojo will gladly exchange/refund any item/s provided they are unworn, unwashed, in the original packaging.

We have a no hassle money back guarantee when it comes to customer satisfaction on all products purchased from Mojo. Refunds are issued in the same tender as the original purchase. For example, if the item was purchased using a Visa card, the credit will be refunded to the same Visa card.

All shipping charges are non refundable

Please email returns@mojodownunder.com and our Customer Service Team will be more than happy to assist you.

Returns should be addressed to:
Mojo Downunder
PO Box 472
Bondi Junction
NSW 1355

Receive $10 off on your first purchase